Tenant Calls, Handled 24/7
Property managers field hundreds of calls a week — leases, maintenance, tenant complaints, after-hours emergencies. ServiceVoice triages every call, routes the right ones to your team, and handles the rest.
Calls Don't Wait for Office Hours
Maintenance Calls Never Stop
Clogged toilets, broken HVAC, lockouts — your office line never gets a break. Your team is constantly interrupted.
After-Hours Emergencies
Tenants don't care it's Saturday night. A flood at 11 PM still needs a response — or you'll see it on Yelp Monday morning.
Repetitive Inquiries
"What's the application fee?" "Are pets allowed?" "When's rent due?" Same questions, every day, draining your team's hours.
Purpose-Built for Your Business
Tenant Call Triage
AI identifies the type of call — maintenance, leasing, complaint, emergency — and routes or captures accordingly.
Emergency Escalation
Floods, fires, no-heat calls in winter — the AI flags emergencies and pages your on-call team instantly.
Maintenance Ticket Capture
Every maintenance request comes in with unit number, issue description, and tenant contact — ready to dispatch.
Leasing Inquiries
Captures prospective tenant details, answers FAQs, and sends them to your application or tour booking link.
Instant Team Alerts
Tenant requests sent to the right property manager by SMS and email — no more lost messages.
Multi-Property Coverage
Handle calls for one building or a hundred. Custom greetings and routing per property.
Real Conversations, Captured
Here are typical calls ServiceVoice answers for you.
- "My kitchen sink is leaking, unit 4B at 220 Oak Street."
- "There's no hot water in the whole building."
- "I'm interested in the 2-bedroom listing — is it still available?"
- "I locked myself out, I'm in unit 12."
- "When is rent due this month? Can I pay online?"
Ready to Answer Every Call?
Book a 15-minute demo and hear how ServiceVoice handles a call for your business.